MSP and Corporate IT Department
Implementation
Now that you have the only Centralized IT Management platform, allow us to ensure you a seamless onboarding from the very start. Our Expert Product Engineers will assist you in every step of the way, from sign up to deployment. No matter your environment, the ITarian team will provide you with an effortless implementation.
Let your dedicated Expert Product Engineer guide you through implementation with personalized demos, covering everything from enrolling devices to increasing your revenue. We will ensure you can utilize the platform to its full potential. From the minute you sign up, your highly trained Product Engineer will be there to make sure you are configured perfectly.
Consulting
ITarian Partners receive in depth consultations to help you understand and utilize the endless capabilities of the platform. Our experienced team will be there to assist you with setting up, and optimizing your platform so you won't be faced with any avoidable road blocks.
Start Off Right
Eliminating your costs and optimizing your workflow needs to start off right. Your dedicated consultant will analyze your environment and provide you with the optimal configuration.
Become a Guru
Take advantage of your experienced Product Engineer as well as our MSP community to become a ITarian Guru. You will learn the in's and out's of starting, running, and growing your MSP business.
Expertise on Demand
Professionals at your service
Technical Support
Partner Benefits
24/7/365 Support
ITarian support is available to you at any time, literally. They will be able to assist you using ITarian best practices, as quickly and efficiently as possible.
MSP Consortium
Built for MSP's, by MSP's
The MSP Consortium is a community of IT professionals like you, exchanging ideas and interacting with our development. Utilize the forum to request features with our product development team and they will implement it in your portal.
Help Guide
ITarian Help Guide
Within your customizable portal, you have quick access to an array of help guides including
Custom Script Development
Let us write Scripts to automate your business
We can run on demand or schedule any Python script over devices.
Tell us what you want to automate, and we will be more than happy to write a script for you. These scripts will be shared, contributing to this awesome community.
Product Customization
The ITarian team has over 850 engineers available to build any new features you require. Contact your dedicated Product Engineer or reach out to our development team and have your requests brought to life. Automate your business with full customization.
IT Help Desk
ITarian's 24/7 Help Desk gives MSPs the power to surpass client expectations and deliver superior service. It eliminates the need to hire additional employees and allows the MSP to scale quickly, manage more efficiently, and grow their business without limits. ITariantakes over the troubleshooting and maintenance so you and your team can focus on higher level projects. This is all at the fraction of the cost needed to employ and manage in-house staff.
Our certified technicians are fully trained to handle the majority of Level 1 and 2 support requests and are regularly trained and monitored for quality in order to keep performance and efficiency optimal. They are led by experienced managers and team leads that help guarantee the most optimal service and consistency.
HELP DESK INCLUDES:
- VIRUS & MALWARE REMOVAL
- DESKTOP PERFORMANCE OPTIMIZATION
- PC AND PERIPHERAL TUNE UP
- PRINTER AND PERIPHERAL SETUP
- MICROSOFT OFFICE AND OTHER APPLICATIONS
- ISP PROBLEMS
- DATA BACKUP
- USER ADMINISTRATION
- E-MAIL AND BROWSER SETUP
- 24/7 SUPPORT