With the advent of various support tools that can help you carry out your daily operations, how do you find the best solution for your organization?
To help you with just that, here are some of the best free MSP software options to take into consideration along with their features:
Best Free MSP Software
Altaro VM Backup
Altaro VM Backup enables managed services providers to provide their customers with reliable virtual backups, recovery, and replication. It has a 30-day free trial and comes with flexible packages to set your own pricing model for your customers.
Features:
- Archiving and Retention
- Backup and Recovery
- Backup Log
- Backup Scheduling
- Billing and Invoicing
- Capacity Management
- Cloud Backup
- Compression
- Continuous Backup
- Dashboard
- Disaster Recovery
- Encryption
- Graphical User Interface
- Incremental Backup
- Live Chat
Automox
Automox is a cloud-native and globally available free MSP software designed to improve the digital world's security confidence. It implements OS and third-party patch management, custom scripting, and security configurations across Windows, Linux, and Mac from a single intuitive console.
Features:
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Application Security
- Approval Process Control
- Asset Tagging
- Automatic Patch Deployment
- Automatic Scans
- Billing & Invoicing
- Compliance Management
- Compliance Tracking
- Configuration Management
- Customization
- Dashboard
- Device Management
CloudMonix
Particularly built for the Microsoft Azure cloud platform, CloudMonix provides advanced cloud monitoring and automation. Its functions allow IT administrators to get a better understanding of their Azure applications, be notified when there are suspicious activities, set up automated actions, and much more.
Features:
- Alerts/Notifications
- Asset Tracking
- Availability Management
- Availability Testing
- Bandwidth Monitoring
- Baseline Manager
- Capacity Analytics
- Configuration Management
- Cost Management
- CPU Monitoring
- Customizable Dashboard
- Dashboard
- Data Visualization
- Demand Monitoring
- Diagnostic Testing
Domotz PRO
Domotz has a powerful network management software for managed service providers, integrators, IT managers, and security professionals. What they offer is a cost-effective complete solution to efficiently manage customer networks.
Features:
- Access Controls/Permissions
- Alerts / Escalation
- Backup and Recovery
- Bandwidth Monitoring
- Bandwidth Troubleshooting
- Capacity Management
- Change Management
- Configuration Management
- Connectivity Management
- Dashboard
- Data Visualization
- Historical Audit
- Internet Usage Monitoring
- Inventory Management
- IP Address Monitoring
ITarian
ITarian is a centralized IT management platform and offers free MSP software that features remote monitoring, patch management, and more.
The brand's mission is to provide all managed service providers and enterprises with powerful IT management solutions that help increase their bottom line.
Features:
- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Backup and Recovery
- Backup Log
- Backup Scheduling
- Bandwidth Monitoring
- Baseline Manager
- Billing & Invoicing
- Capacity Management
- Change Management
JumpCloud Directory Platform
JumpCloud aims to provide simple, secure access to enterprise technology resources from anywhere and anytime. It is an open directory platform that offers security operations and a single, cloud-based solution.
Features:
- Access Certification
- Access Control
- Access Controls/Permissions
- Access Management
- Application Access Control
- Application Security
- Audit Management
- Compliance Management
- Compliance Tracking
- Credential Management
- Dashboard
- Endpoint Management
- Event Logs
- HIPAA Compliant
- ISO Compliance
NMIS
Network Management Software is a free MSP software, specifically built for managed service providers. It has commercial terms designed to match an MSP's business model. You'd be able to utilize as many software functions as you need and pay only as you grow.
Features:
- Alerts/Escalation
- Backup and Recovery
- Bandwidth Monitoring
- Bandwidth Troubleshooting
- Baseline Manager
- Change Management
- Configuration Management
- CPU Monitoring
- Dashboard
- Data Visualization
- Device Auto-Discovery
- Email Monitoring
- Event Logs
- Help Desk Management
- Hierarchical Mapping
PDQ Deploy
If you're looking to keep your Windows networks up to date, PDQ Deploy could be a great choice. Its main goal is to automate system patches and application updates as quickly as possible.
Features
- Alerts/Notifications
- Automatic Patch Deployment
- Automatic Scans
- Customization
- Deployment Management
- Maintenance Scheduling
- Network Wide Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Prioritization
- Remote Access/Control
- Scheduling
- Vulnerability Protection
Pulseway
Pulseway is an MSP platform that enables its clients to simply and efficiently manage their technology needs from anywhere.
What you'll also love:
- Advanced automation
- Out-of-the-box patching engine
- Network discovery and reporting
- Endpoint Protection
Features:
- Access Controls/Permissions
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Automatic Patch Deployment
- Automatic Scans
- Availability Testing
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Billing and Invoicing
- Capacity Management
- Collaboration Tools
Zoho Assist
Zoho Assist is a great free MSP software for remote support. It has a simple and easy-to-use user interface that allows users to connect to computers anytime and anywhere.
What you'll also love:
- Requires no prior installation
- Cross-platform support available
- Works across devices
- Supports all major web proxies and firewalls
Features:
- Live Chat
- Remote Access/Control
- Surveys and Feedback
Final Thoughts
With so many solutions to choose from, be sure to go with the option that can fulfill your business needs.
ITarian wouldn't be trusted by a million IT teams, administrators, and tech experts if we don't deliver what we promise. We can help you streamline your operations, boost productivity, and optimize your IT resources. Get in touch with us today.