How to Choose the Best RMM Software for MSP
Remote work (or working from home) is the trend lately, and it has become the norm for most companies. Analysts say that by the end of 2023, 25-30% of the workforce might be working from home most of the days.
As the workforce becomes remote, it is vital to maintain all your systems operational. Remote Monitoring and Management software or RMM can help managed IT service providers do their job. But How? RMM allows MSPs to track their client’s networks, endpoints, systems, and more. It provides a multitude of benefits to lighten up the load of an IT administrator. This includes:
- Doing routine maintenance tasks to minimize interruptions.
- Performing updates or repairs without deploying a service technician.
- Boosting efficiency by operating from a central location.
- Enhancing security by checking on devices regularly.
How can you choose the best RMM software for MSP? Read more below to find out.
Identify Whether the Onboarding and Integration Process Is Easy or Not
One vital aspect that you must consider when picking the best RMM software for MSP is its ability to onboard and integrate. Why? An RMM tool is not a one-size-fits-all software. It depends on the type of your organization, so choose an RMM system that is compatible with your company.
An excellent RMM software should gather any information about the client's IT environment without a problem. Thus, ask yourself these questions before subscribing to an RMM software plan:
- Is the software able to identify your resources and needs instantly?
- Does the RMM tool provide you with an onboarding and integration process according to your needs?
- Are the devices and software compatible with the RMM system?
- What would be the purpose of RMM? Is it to keep track of your client's IT systems or execute management tasks?
Capable of Management for All Types of Devices
The best RMM software for MSP can manage all types of devices for business operations. In this modern age, people use smartphones and IoT devices that are vital for most companies. A 2014 report considers RMM as the key to unlocking the potential of IoT (Internet of Things) devices.
That said, choose an RMM software that is capable of managing all types of devices. With this choice, you can maintain the quality and security of the devices used in every business operation.
Has a Comprehensive Security Management
The best RMM software for MSP is also capable of determining security threats and efficiency issues. As such, when choosing the RMM software, you should consider its level of security management. Why? Cyber threats can be unpredictable. Having comprehensive security can help you track every suspicious activity in the network.
In addition, comprehensive security management can help reduce the risk in your client's IT environment. With RMM, you will be able to apply essential security updates quickly. Check whether the RMM offers comprehensive security management before subscribing to a plan.
Provides Scalability and Deployment
Another factor you should consider when choosing the best RMM software for MSP is scalability and deployment. Why? Every business's IT environment is unique. An ideal RMM tool should be scaled up or down without a problem. It is vital to prepare for any increase or changes in business operations.
Has a Sufficient RMM Support
Having effective communication with your clients is essential. Your RMM software should be able to provide your business with enough support. It is also crucial that the software is accessed by end users without a problem. Additionally, the best RMM software for MSP should have a user-friendly dashboard so you can collaborate with your clients with ease.
The RMM Software Should Have a Good Reputation
Lastly, select an RMM software that has a good reputation in the market. You can read reviews on the internet to verify whether the RMM software has a good reputation or not. By doing this, you will be able to work with a provider that has valuable experience. They will be able to give you helpful advice about the RMM software.
Choose Itarian for Your RMM Needs Today
As an MSP, it is your job to monitor your client's systems, networks, and endpoints. One way to do it is by choosing the best RMM software for MSP for your company. Consider the tips above when getting an RMM.
Get in touch with Itarian today and learn more about using RMM software for your business.