Every year brings a multitude of challenges and opportunities for small businesses. As such, it is ideal to take some time to assess new ways on how to improve your company’s performance. One thing that can assist your organization in some of its critical areas is a Managed Service Provider or MSP business.
What is an MSP IT?
MSPs play an important role in your business. They carry out functions that organizations do not have the time or resources to complete. Specifically, MSP IT manages the company systems and assets remotely. They usually provide repairs, updates, and patches to the business using their software, hardware, infrastructure, cloud services, and staff.
There’s a customized Service Level Agreement or SLA between the MSP and your company that identifies the types of services included in the plan as well as its pricing. MSPs deliver outsourced IT services to make companies’ IT more efficient so they can focus on their core operations.
Here are some ways how MSP businesses can help small organizations.
Enhanced Operations
A trusted MSP with expert staff and cutting-edge technological infrastructure can significantly improve the efficiency and reliability of your company's overall IT operations. An IT managed service provider can give your company several IT options that are scalable to meet growth-related needs. They could even add tremendous value by recommending and implementing the specific services your company may need now and in the future.
Moreover, they offer a help desk service that is available 24/7 that will significantly enhance the reliability of your company's IT operations. Your employees will notice a significant difference in the time and quality of IT ticket resolutions as compared before, wherein you have to wait for assistance from overburdened in-house IT staff or off site external resources.
Proactive Maintenance
Performance monitoring is another important service that MSPs provide to improve IT operations. An MSP can proactively manage and monitor the performance of your IT network using a high-end firewall, agents, and other valuable tools. The MSP will be notified when your IT performance is deteriorating and will also be forewarned about potential future problems.
Cost Savings
An MSP business can help save money for your enterprise. These savings comes from the reduction of IT infrastructure and maintenance costs, as well as the elimination of dedicated IT employee resources.
Working with an MSP IT that offers flat fee plans will allow your company to gain control of its overall IT inventory management, as well as predict and prepare accurate monthly and annual IT budgets.
Robust Security
With MSP business’ technology and expertise, they are able to keep hackers out from the system should they manage to breach your company's multi-layered defenses.
MSPs offer your company with the highest cybersecurity protection by utilizing tools like firewalls, antivirus software, password management, two-factor authentication, network monitoring, and other protective measures. MSPs can also identify your company’s cybersecurity weaknesses and educate your employees so they can improve online behavior and awareness of cyber threats.
Furthermore, they can do cloud-based backups of your company’s data to ensure continuity of your organization’s operations. Once disaster strikes, MSPs can easily resume operations with their backup data and applications and ensure that businesses don’t suffer the consequences of downtime.
Better Use of Resources
MSPs can help your business carefully assign resources to different tasks that need to be done. With an MSP advisor, your company can effectively strategize how to make use of resources and assets to achieve business objectives.
The proven expertise of an IT partner can assist you in determining how to use your IT in an effective way yet within your budgetary constraints. An MSP business will also help your company in the planning and execution stages of IT projects such as the transition to new hardware and software tools.
Comply with Regulations
You can be confident that your MSP IT partner is aware of all industry-specific security, technological, and other compliance requirements. By keeping up to date your organization’s IT network and applications, you are able to meet industry standards. Your company can also benefit from the best technology tools provided by an MSP without having to research and invest in them.
Final Thoughts
Whether your company has worked with an MSP yet or already has one as a partner, you should discuss with them all the important benefits they can promise. Your small business will reap benefits from this collaboration.
ITarian’s team of experts has developed the best practices to decrease the complexity of your daily IT tasks. Contact us now and our staff will gladly help you!
