What Is MSP software?

What is MSP Software and Its Best Examples

Managed service providers take on numerous tasks at once to ensure the empowerment of their clients' IT departments. This is what MSP software is for, particularly ones with features that can really meet your specific business needs.

What is MSP Software?

A managed service provider is a third-party business that handles IT services for other companies. Essentially, MSP software is a tool that helps the provider to take care of networks, services, applications, and equipment for its clients. What MSP software can do also extends to IT consultants and value-added resellers.

By using a reliable MSP tool, a managed service provider can deliver its services whenever and wherever. Some of the most important tasks it can take on include the monitoring of routers, switches, firewalls, and servers. This allows them to respond to issues more quickly, which reduces downtime.

What Is MSP software?

The challenge is, there are different kinds of MSP products in the market today. For you to find the one that can help your business best, here are a few examples you may want to take into consideration:

  • LogicMonitor
  • NinjaRMM
  • Dynatrace
  • Atera
  • Check Point Next Generation Firewalls (NGFWs)
  • Centreon
  • CrowdSec
  • ITarian
  • Progress WhatsUp Gold

LogicMonitor

LogicMonitor is a SaaS-based, automated performance monitoring tool that provides MSPs with visibility and actionable solutions. This guarantees the availability of services and applications running even on complex and distributed infrastructure.

NinjaRMM

NinjaRMM is a strong cloud-based IT management platform built to save MSPs time and minimize downtime. It features a clean, organized, easy web interface that a lot of users find useful.

You'll also love that NinjaRMM has easy and familiar scripting capabilities. There are also onboarding training and resources you'll find useful when needed.

Dynatrace

Dynatrace is an AI-powered, full stack, and completely automated MSP tool. It makes use of deep insight into users, transactions, and every application to provide comprehensive data and reports.

Atera

Atera is the only All-in-One SaaS-based MSP software. It combines remote monitoring and management, professional services automation as well as remote control support. It comes with a clean, crisp, and easy-to-use web interface, which allows all functions to be completed in a single place.

Check Point Next Generation Firewalls (NGFWs)

This software utilizes the power and capabilities of the FireWall-1 solution. It also uses user identity awareness to deliver granular event awareness and policy implementation. This product features a dashboard for rules to give insights into captured firewall logs.

One of its goals is to keep checkpoint traffic flow structured and easy to consume. This can help you maintain your traffic flow in a secure, fast, and swift way.

Centreon

Centreon has functionalities that allows you to monitor your entire infrastructure, even your cloud environment. It can further provide you with the opportunity to deploy new services with plugin packs. Centreon is also known for its excellent support services.

CrowdSec

This early detection and warning system uses behavior analysis and IP reputation. It is a collaborative, free, and open-source security automation tool. It identifies threats and shares IP addresses of malevolent behaviors across your network.

Crowdsec is loved by many MSPs as it provides instant value and significantly minimizes suspicious activity on servers. It also features a crowdsourced IP database that enables you to block IPs way before they begin lurking around.

ITarian

If you're wondering what MSP software is when it comes to automation, ITArian could show you. It's a platform that can help you focus more on your core business operations as it eradicates the need for you to check on your other tools.

It's not just customizable but also very informative. It can provide you with network error descriptions and enable swift reporting. You can also get notifications when the errors are finally corrected.

Progress WhatsUp Gold

This product is a unified infrastructure and application monitoring tool that delivers the ability to monitor complex IT environments to modern IT teams.

It has Active Directory integration and reporting features that are easy and convenient to use. It also comes with a very straightforward and easy-to-understand licensing. Last but not the least, you can count on outstanding customer support.

Do thorough research and take time to test all aspects of this product. This ensures that it will satisfy your business needs

Now that you know what MSP software is and some of its best examples, you're a step closer to finding the right product that will strengthen your business capabilities.

ITarian can help. We offer a wide range of MSP solutions that streamline and support your workflow processes and business endeavors. We're trusted by more than a million users, including IT teams, administrators, and tech experts. You can be a part of our growing community too and take advantage of our top-notch solutions.

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