TNSAnswer

TNS Answer revolutionizes your customer service by providing professional, round-the-clock call handling and efficient ticket creation, allowing your business to never miss a customer inquiry, maintain consistent service quality, and scale your support capabilities without the need for additional in-house staff – all while seamlessly integrating with your existing workflow and customizing to match your brand voice

With TNS Answer, we cover the following:

Professional call handling during working hours

Customizable scripts to match your brand voice.

Efficient ticket creation system



After-hours and weekend coverage when needed

Benefits of our outsourced IT services

Never miss a customer call

Improve customer satisfaction with quick response times

Reduce workload on your in-house team and scale your customer service capabilities without hiring additional staff


Maintain consistent service quality across all interactions




Your 24/7 call handling and ticket creation service, boosting customer satisfaction and support efficiency without expanding your in-house team.

Our Onboarding Process - All Online

1 SIGN UP

Sign up for
ITarian

2 RMM

Enroll the devices into ITarian's RMM platform

3 Right Profile Inside

Configure the devices for TNS and apply the right profile inside ITarian

4 customer devices

Provide necessary information for customer/devices

5 Go live

Go live

Focus on your MSP business.
We'll support your customers.