With TNS Answer, we cover the following:
Professional call handling during working hours
Customizable scripts to match your brand voice.
Efficient ticket creation system
After-hours and weekend coverage when needed
Benefits of our outsourced IT services
Never miss a customer call
Improve customer satisfaction with quick response times
Reduce workload on your in-house team and scale your customer service capabilities without hiring additional staff
Maintain consistent service quality across all interactions
Your 24/7 call handling and ticket creation service, boosting customer satisfaction and support efficiency without expanding your in-house team.
Our Onboarding Process - All Online
Sign up for
ITarian
Enroll the devices into ITarian's RMM platform
Configure the devices for TNS and apply the right profile inside ITarian
Provide necessary information for customer/devices
Go live
Focus on your MSP business.
We'll support your customers.