TNSAnswer
Empower your business with professional call agents answering on your behalf 24/7.
Learn more GET SERVICE NOWWhat is the Benefit of Total NOC Support Services?
24/7 support for your customers
Fastest response time
Trained IT technicians to augment your service delivery model
Well documented, comprehensive service tickets
Reduced Cost
Transparent and visible service details
Consistent quality and improved efficiency
Our Onboarding Process - All Online
1
Sign up for
ITarian
2
Enroll the devices into ITarian's RMM platform
3
Configure the devices for TNS and apply the right profile inside ITarian
4
Provide necessary information for customer/devices
5
Go live
Select which IT Support Service is
Right for Your Business
|
 |
|
|---|---|---|
| Features | TNSAnswer | TNSAssist |
| Generate a Specific Phone Number | ||
| Get Calls | ||
| Create Tickets | ||
| Working Hours | ||
| After Hours | 1 | |
| Weekends 24 / 7 | 1 | |
| Workstation Issues and Maintenance | ||
| Virtual Server Maintenance | ||
| Patch Management | ||
| Network and Server Notifications & Reports | ||
| Account unlocks | ||
| ADUser and Computer setup/Domain· Issues/Changes | ||
| Email Client Issue | ||
| End-user Software Install/Uninstall/License Activation | ||
| Office 365 user setup and troubleshooting |
1 : Prices vary for each time period
Focus on your MSP business.
We'll support your customers.