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Capabilities
RMMMonitor & manage every endpointPatch ManagementAutomated OS & third-party patchingMDMControl every mobile deviceRemote DesktopFast, secure remote supportService DeskTickets that carry decisionsEndpoint SecurityAuto-containment threat defenseManaged AICustom AI agents, built for you
All-in-one

Every capability, one console

Everything a service provider runs on, in a single pane of glass.

Solutions
EducationIT for schools & campusesGovernmentSecure public-sector ITFinancial ServicesCompliant, resilient operationsSoftware & TechnologyScale your tech stackHealthcareProtect patient data & uptime
By industry

Solutions for every sector

Purpose-built workflows and guidance for the industries you serve.

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ForumConnect, ask questions, share solutionsHelp GuidesStep-by-step guides to use ITarianCustom ScriptsReady-to-use scripts for ITarian automationDeveloper APIsBuild integrations with ITarian APIsServer StatusCheck ITarian service status and uptimeBlogIdeas, trends and insights for MSPs
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Guides, proof and documentation to get more from ITarian.

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Questions about the platform? Our team is here to help.

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Less work
Lower costs
Higher profits
Happier customers

AI-native platform for MSPs that

  • senses
  • understands
  • decides
  • acts
  • learns across the entire IT service lifecycle
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Full context, every ticket
AI-resolved, in real time
Security threat dashboard summaryDevices management summary
10,000+ Partners  · 1,000,000+ Users  · 5.0★ from MSP Teams
76BITSAquaflamConvey2WebÉvolurMarly ComputersCobalt SystemsFieldstone TechNorthboundVantage76BITSAquaflamConvey2WebÉvolurMarly ComputersCobalt SystemsFieldstone TechNorthboundVantage
30%
Faster initial response times
90%
Increase in operational efficiency
57%
Shorter ticket-handling times
5+
Tools replaced by one console

MSPs Don't Have a Work Problem. They Have a Decision Problem.

ITarian connects the dots

Find the context, understand the issue, decide what to do, execute, and document. ITarian connects every step instead of leaving your team to do it manually.

1
Record, every signal
0
Manual reconstruction
100%
Governed decisions
01

Signals, everywhere

RMM alerts, patch issues, device events, security events, and customer requests are all generated constantly across every environment.

RMMPatchSecurityRequests
02

Living in different places

Technicians are left to connect the dots themselves, across systems that were never built to talk to each other.

Find → Understand → Decide → Execute
03

One decision model

Every signal, every ticket, and every action flows through the same governed decision lifecycle.

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One Service Lifecycle. From Signal to Outcome.

Know what's happening. Signals from RMM and monitoring come together in one operational flow.

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Sense — real-time RMM monitoring
See the ITarian Lifecycle →

Traditional Ticketing Records Work.
ITarian Manages the Decision.

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Real ITarian ticket showing context, determination, decision, authority, action and outcome Context Determination Decision Authority Action Outcome

The ticket becomes the operational record of the decision, not just the record of the work.

Explore Decision-Centric Ticketing →

Every Part of the Service Lifecycle

Service Desk

Every ticket from every source in one place, with AI context assembled before your team opens it.

  • AI context on every ticket
  • Every source, one queue
  • Included at no cost
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Service Desk — ticket management

Remote Monitoring & Management

Proactively monitor every endpoint, network, and system with real-time alerts and automation, and act before clients feel a thing.

  • Real-time health and alerting
  • Policy-based automation
  • One-click remote access
app.itarian.com
RMM device management dashboard

Patch Management

Identify, test and deploy OS and third-party patches across every endpoint on a schedule, with compliance you can prove.

  • OS & third-party patching
  • Scheduled, ringed rollouts
  • Compliance reporting
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Patch management dashboard

Mobile Device Management

Enroll, secure, and manage every Android and Apple device your clients depend on. Free from day one, in the same console as everything else.

  • iOS & Android enrollment
  • Remote lock, wipe & locate
  • App & policy management
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Service Desk — ticket management

Remote Desktop

Connect to any endpoint in seconds to troubleshoot and maintain systems. High-speed, multi-session, and secure.

  • One-click secure connect
  • Multi-session support
  • Unattended access
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Remote desktop session dashboard

Security

Security signals, customer context, tickets, and response workflows connected in one service lifecycle for faster, more informed action.

  • EDR
  • Threat Detection
  • Security Signals
  • Response
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Security threat dashboard

Managed AI

AI that uses context to determine what needs to happen, recommend or execute actions, while keeping humans in control when required.

  • AI Agent
  • AI Insights
  • Automation
  • Governed Actions
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Remote desktop session dashboard

AI That Understands. Decides. Acts.

AI works inside the service lifecycle, not beside it. Your rules determine how far it can go.

Auto

AI acts on its own.

Recommended

AI prepares the action. A human approves.

Mandatory

Human sign-off required. No exceptions.

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AI Insights panel with critical alerts and system health check
See AI in Action →

Built for the People on the Tools

★★★★★

"We monitor our customers and service them faster. With a proven tool like ITarian we can grow the business by automating tasks — without sacrificing service or performance."

Mikael Berglund CEO, 76BITS — United Kingdom
★★★★★

"A great opportunity for us as a small business to take full advantage of a free, proven, secure RMM technology that helps us monitor and service our customers better."

Tim Debuf IT Manager, Aquaflam
★★★★★

"We can move break-fix customers to a managed-services model that generates new revenue — and free up time to solve more for our clients, faster."

Robert Morton President, Convey2Web LLC

Connects with the Tools
You Already Run

Microsoft 365Google WorkspaceSlackMicrosoft TeamsZoomDropboxZapierSalesforceOktaawsAWSAtlassianWebhooks
★★★★★
Loved by MSPs1,000,000+ Users
High Performer
Ease of UseFast onboarding
Best Value
Free Core PlatformNo tool sprawl
Trusted
10,000+ PartnersWorldwide

Resources, Updates & Insights

Frequently Asked

Yes. RMM, Patch Management, MDM, Remote Desktop, and Ticketing are included at no cost. Endpoint Security and Managed AI are available as paid upgrades.

ITarian is the AI-native platform for Managed Service Providers to run and grow their service business. It brings the complete IT service lifecycle together on one platform: Sense. Understand. Decide. Act. Learn.

Most teams are live in minutes. Create an account, deploy the agent, and start managing endpoints — no servers to stand up.

Yes. Monitoring, patching, device management, remote access and ticketing live in a single console, so you can consolidate your stack and reduce tool sprawl.

Patented auto-containment runs unknown files in a lightweight virtual container, neutralizing ransomware and zero-day malware in real time without disrupting users.

Everything You Need.
AI Across Everything You Do.

One AI-native platform to run and grow your MSP.

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